Overview
We at Uckfield Framing Company care about all the people and companies we deal with, including customers, staff and suppliers, and take seriously the privacy of any information we hold on them.
We collect personal data in order to communicate, conduct our business and to promote our services. This data will never be shared with a third party without your express consent, unless required to do so by law. We do not retain any financial details.
How we collect your personal data
How we use your personal data
We will only use your personal data when legally permitted. The most common uses of your personal data are:
We require this information to understand your needs and provide a better service, and in particular for the following reasons:
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and elsewhere.
Mobile device privacy
When accessing our website via a mobile device, data may be collected automatically, such as the type of mobile device you have and information about your use of the site. Regardless of the device you use to access the website, it will also collect information you provide, as well as information about your interaction with the website and its content.
If location services are activated on your mobile device, our website may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.
Disclosure of your personal data
We may disclose your personal information to our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:
Except as provided in this privacy policy, we will not provide your information to third parties.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites which are therefore not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to
You can see more about these rights at: https://ico.org.uk/for-
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We try to respond to all legitimate requests within one month. Occasionally it may take longer if your request is particularly complex, or you have made several requests. In this case, we will notify you and keep you updated.
Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We will use the session cookies to keep track of you whilst you navigate the website and to prevent fraud and increase website security. We will use the persistent cookies to enable my website to recognise you when you visit and keep track of your preferences in relation to your use of our website.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to my website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/
In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the site may not operate properly.
Further information
If you have previously agreed to Uckfield Framing Company using your personal information then you can change your mind at any time by emailing us. You may also request by email a copy of any data held about you by us under the Data Protection Act 1988.
If you believe any information Uckfield Framing Company holds on you is incorrect or incomplete, please email us so we can make corrections.
We may update this privacy policy from time to time by posting a new version here on our website, therefore you may wish to check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email, if you have elected to receive these.
This privacy policy is effective from May 2018.
Our picture framing services cover areas throughout Sussex including Barcombe, Battle, Bexhill-On-Sea, Blackboys, Brighton, Burgess Hill, Burwash, Buxted, Chailey, Chiddingly, Crawley, Cross In Hand, Crowborough, Cuckfield, Danehill, Ditchling, Eastbourne, East Grinstead, East Hoathly, Falmer, Fletching, Forest Row, Framfield, Glynde, Hailsham, Halland, Hartfield, Hastings, Haywards Heath, Heathfield, Horam, Horsted Keynes, Hurstpierpoint, Lewes, Lindfield, Maresfield, Mayfield, Newhaven, Newick, Nutley, Peacehaven, Pevensey, Plumpton, Polegate, Ringmer, Rotherfield, Rye, Seaford, St. Leonards, Stone Cross, Tonbridge, Tunbridge Wells, Uckfield and West Hoathly. Please contact us for full details.
Uckfield Framing Company Ltd registered address: Unit 6, Riverside, Bellbrook Business Park, Uckfield, East Sussex. TN22 1QQ. Registered in England and Wales no: 3464443. VAT registration no: 680 0386 42.